Terms and Conditions.

TERMS AND CONDITIONS OF SERVICE

Company: AFW Digital

VAT: FR41884448564

Address: 4 impasse oudinot, 75007, Paris

Email: contact@afw-digital.com

Website: https://afw-digital.com

These Terms and Conditions govern all services provided by AFW Digital ("Service Provider") to the client ("Client"), including but not limited to:

  • Website design & development
  • Mobile application development
  • Custom software solutions
  • Hosting & maintenance services

2. Proposal & Acceptance

  • Projects begin with a signed proposal/quote.
  • The Client has 15 days to accept the proposal. After this period, pricing may be revised.

3. Payment Terms

Project Completion Criteria

A website or mobile application is deemed complete when:

  • The design, core functionalities, and requested pages are fully developed.
  • Both the IT team and the Client have formally approved the deliverables.

Payment Structure

For projects ≤ €3,000:

  • 50% deposit (before work begins).
  • 50% upon completion (after design + core functionality approval).

For projects > €3,000:

  • Custom payment schedule (defined in the proposal).

Content Provision & Revisions

Content (text, images, etc.) may be:

  • Supplied by the Client (max 2 free revisions).
  • Created by our team (additional fees apply).
  • Changes beyond 2 revisions are billed as maintenance.

Client Delays

If the Client fails to provide content/feedback for >15 days:

  • The project may be paused (storage fees: €50/month).
  • Completion with placeholders (final invoice issued).

4. Late Payment Penalties

Overdue Invoices

  • Late fee: 10% of outstanding amount (min. €500).
  • Interest: 1.5% per month (or legal maximum).

Service Suspension

Access to the website/app may be disabled until full payment.

Contract Termination

  • After 30 days of non-payment, the contract may be terminated.
  • The Client remains liable for 100% of completed work.

5. Intellectual Property Rights

  • The Service Provider retains full ownership of all code and materials until full payment is received.
  • Source code is delivered only after final payment.

6. Responsibilities

  • The Service Provider commits to meeting deadlines unless delayed by force majeure or Client-side delays (e.g., late feedback).
  • The Client is responsible for all provided content (texts, images) and guarantees legal ownership.

7. Dispute Resolution

  • Parties agree to resolve disputes amicably before legal action.
  • Any unresolved disputes fall under the jurisdiction of France courts.

8. Agreement Acceptance

By signing the proposal, the Client fully accepts these Terms & Conditions.

Update at: 01/12/2024

Image de chargement